on orders over £100

FAQ

1. What are Clip-In Hair Extensions?

Clip-in hair extensions are a quick, temporary, and completely effortless approach to emphasising the beauty of your natural hair, by adding length, volume, style, or highlights to your own hair instantaneously. Clip-in hair extensions are easily attached and can be perfectly matched and blended with your own hair, making them completely undetectable. Clip-in hair extensions have been recognised as the quickest, simplest, and most affordable technique of enhancing the appearance of your natural hair, without causing any damage to it.

2. How are clip-in hair extensions attached to my hair?

Unlike other types of hair extensions, wearing clip-in hair extensions does not require any expert skills or the assistance of a specialist. Clip-in hair extensions are securely and comfortably attached onto your natural hair using small snap-on clips. Cheeky Chica® hair extensions have been specifically designed with small clips, made of high quality stainless steel metal and lined with soft silicone band that ensures a tight grip and protects your hair for minimal damage. Clip-in hair extensions should only take 5 - 10 minutes to apply and are completely undetectable under your hair once clipped in. For detailed instructions on how to clip them in, please refer to our clip-in guide.

3. Will clip-in hair extensions damage my hair?

Clip-in hair extensions are distinguished from other types of hair extensions in that they do not damage your natural hair once applied properly. As they can be worn and removed at any time during the day, clip-in hair extensions allow your head to rest and will not disrupt healthy hair growth. They are a great alternative to permanent hair extension methods that do require a lot of commitment and can indeed seriously damage your own hair.

4. How long does my own hair need to be to use clip-in hair extensions?

For best and seamless results, we generally recommend that your hair should be approximately 6 inches (15cm) in length for the extensions to blend in naturally.

5. Can I cut and style Cheeky Chica® hair extensions?

You most certainly can! Cheeky Chica® hair extensions are made of the finest quality 100% Luxury Premium Remy human hair Grades AAA+ & AAAA Double Drawn, which ensures that the majority of the hairs used are of the same length, resulting in thicker and fuller hair extensions. As most natural hair types, however, do tend to be slightly thinner towards the ends, we recommend professionally layering or feathering your hair extensions for a more natural and seamless look. Having your hair extensions professionally cut or layered would also help them blend in better with your own hairstyle, particularly if it is a shorter haircut or if it has many layers cut throughout its length.

6. What type of hair is used to make Cheeky Chica® hair extensions?

Cheeky Chica® hair extensions are only made of the finest quality 100% Luxury Premium Remy protein rich human hair and nothing else. All the hair used to make the extensions has been carefully collected and sorted during manufacture, so that all the cuticles are kept intact and aligned in the same direction, to ensure the hair remains soft, healthy, and completely tangle-free throughout its lifespan. We ensure that our Cheeky Chica® hair extensions are always custom-made to our highest standards, so that the hair does not tangle, shed, or matt, and that it is specifically processed to adapt to all your individual needs. Our hair extensions have been carefully designed to blend in beautifully with most hair types, styles, and textures for optimal and natural-looking results.

7. Is your hair Remy and what is the difference from other types of hair?

Yes, we only use the finest quality 100% PURE Premium Remy human hair. Remy hair is considered to be the highest grade of real human hair available on the market - the ultimate luxury in the world of hair extensions, hairpieces, and wigs! Made of the finest, healthiest hair, carefully hand picked strand by strand and meticulously arranged in such a manner that all cuticles are kept intact and are laying in the same direction - from root to tip. As a result of this particularly thorough process, the hair remains perfectly natural looking, silky smooth, shiny, long-lasting, and truly tangle free.

In comparison, non-Remy "fallen" hair has its roots and tips all mixed up, the cuticles have not been carefully arranged in the same direction, and the hair is often stripped off its cuticles entirely and, therefore, from its protective protein shield, making it brittle, matted, prone to tangles, knotting, and breakage.

8. How long do Cheeky Chica® hair extensions last?

Unlike synthetic or non-Remy hair, which do have a very short lifespan, our Cheeky Chica® hair extensions are made of the finest quality 100% Luxury Premium Remy protein rich human hair Grades AAA+ & AAAA Double Drawn, which could last up to 5 - 12 months or even over a year with the proper hair care and maintenance. A number of factors, however, will contribute to the lifespan of your hair extensions, including how often they are worn, styled, and washed, as well as how well they are being looked after and whether proper precautions are taken to protect them from heat or chemical damage.

9. What is the difference between Naturale 18", Prestige 18", Royale 20", Supreme 20", Exquisite 24", and Divine 24"?

Cheeky Chica® NATURALE 18" set is made of 140grams of pure hair weight! It is a Full Head set designed of 8 clip-in wefts with 19 clips in total, with the hair carefully distributed among the wefts to allow for a perfect coverage and natural blending. Naturale 18" is best suited to shorter and medium length hairstyles to provide a natural, yet effective look.

Cheeky Chica® PRESTIGE 18" set is made of 195grams of pure hair weight! It is a Full Head set designed of 9 clip-in wefts with 23 clips in total, with the hair carefully distributed among the wefts to allow for a perfect coverage and natural blending. This set is unique in that it also includes our Volume Boost Quad Weft 18". Prestige 18" is best suited to thicker medium length hairstyles to provide that Va Va Voom feel & look.

Cheeky Chica® ROYALE 20" set is made of 170grams of pure hair weight! It is a Full Head set designed of 8 clip-in wefts with 19 clips in total, with the hair carefully distributed among the wefts to allow for a perfect coverage and natural blending. Royale 20" is best suited to medium length, medium thickness hairstyles to provide a luscious voluminous look.

Cheeky Chica® SUPREME 20" set is made of 245grams of pure hair weight! It is a Full Head set designed of 9 clip-in wefts with 23 clips in total, with the hair carefully distributed among the wefts to allow for a perfect coverage and natural blending. This set is unique in that it also includes our Volume Boost Quad Weft 20". Supreme 20" is best suited to thicker shorter hairstyles for the most luxurious & glamorous look.

Cheeky Chica® EXQUISITE 24" set is made of 200grams of pure hair weight! It is a Full Head set designed of 8 clip-in wefts with 19 clips in total, with the hair carefully distributed among the wefts to allow for a perfect coverage and natural blending. Exquisite 24" is best suited to medium length and longer hairstyles to provide a truly dramatic and remarkable look.

Cheeky Chica® DIVINE 24" set is made of 285grams of pure hair weight! It is a Full Head set designed of 9 clip-in wefts with 23 clips in total, with the hair carefully distributed among the wefts to allow for a perfect coverage and natural blending. This set is unique in that it also includes our Volume Boost Quad Weft 24". Divine 24" is best suited to thicker longer hairstyles for the most luxurious & glamorous look.

Depending on your own body shape and height, Cheeky Chica® Naturale 18" and Prestige 18" should fall to the middle of your back, Royale 20" - just above your waist & Exquisite 24" and Divine 24" should fall all the way down to your hips! Amazing Cheeky transformations from short to long - instantaneously!

10. How do I know which Cheeky Chica® hair extension shade to choose?

Cheeky Chica® clip-in hair extensions are designed with multi-tone shade adapt system, allowing them to adapt to your own hair colour for a beautiful and seamless look. When choosing a shade to match your own hair, select a colour that will match the portion of your hair from the middle to the ends, as the root growth does always tend to be darker than the tips.

We offer a personalised colour match assistance to help you choose your ideal Cheeky Chica® hair shade that will best suit your unique hair colour!

In addition, we do also offer an easy, hassle-free exchange policy: if the shade received is not a perfect match or you have changed your mind and wish to have your hair extensions exchanged for a different set, we will happily arrange the desired exchange for you to suit your personal preferences.

11. Can I colour or bleach Cheeky Chica® hair extensions?

If you do possess a unique hair colour that might not be available in our hair extension colour range, you can also colour Cheeky Chica® hair extensions to match your own hair perfectly. When hesitating between two shades, always choose the lighter colour, as it is generally much easier and less harmful to darken/ lowlight human hair extensions than to highlight or bleach them.

Cheeky Chica® hair extensions have already undergone chemical processing during manufacture and have been designed to accept colour change and to adapt perfectly to your individual needs. It is recommended to have your hair extensions professionally custom-coloured and preferably using a semi-permanent hair dye. We would also highly advise for a one-clip weft to be tested first prior to colouring the entire set, to ensure the resulting shade is what you anticipate. Always wash the hair extensions thoroughly prior to applying dye or toner on them, to ensure any residue product left during manufacture is completely washed off.

Bleaching hair extensions is NOT recommended, as this would involve a particularly harsh and harmful chemical process, which might alter the quality of your hair extensions inevitably.

12. Can Cheeky Chica® hair extensions be curled, straightened, and blow-dried?

Yes, indeed! You can treat and style Cheeky Chica® hair extensions just like your own hair: you can curl, straighten, blow-dry them, or use any other hot styling tools on them to suit your personal everyday needs. We do, however, recommend that you use heat in moderation and always apply a heat-protection spray on them prior to styling with any hot tools to prolong their lifespan.

13. Can I wash Cheeky Chica® hair extensions? Which products are best to use on them?

You can wash your Cheeky Chica® hair extensions, following the very same procedure when washing your own natural hair - brush through before washing to remove any knots or tangles, then shampoo and conditioner. Wash each weft separately, using mild (alcohol- and sulphates-free), yet moisturising hair care range, suited to dry or damaged hair. We recommend using highly nourishing and conditioning natural hair care products on your hair extensions, such as coconut oil, olive oil, macadamia nut oil, Moroccan Argan oil, or African Shea butter - they could be found as main active ingredients in a range of shampoos and conditioners or alternatively, could be applied as a leave-in/ deep-conditioning treatment on your hair extensions.

Depending on how often they are worn and styled with hair styling products, you may find that you do not need to wash your hair extensions too regularly, approximately every 3 to 6 weeks. Once washed, allow your hair extensions to air dry naturally and avoid brushing them until completely dry - hair is at its weakest and most brittle point while wet.

14. What is the best way to store clip-in hair extensions?

To keep them beautiful and healthy-looking longer, Cheeky Chica® hair extensions should be stored in a safe place away from direct sunlight. You can either store them horizontally in their packaging box or in your own personalised box of unique design, whichever best suits your personal preferences. Always ensure your hair extensions are completely dry and brush through any knots or tangles in the hair before storing them away.

15. Which payment methods do you accept?

All prices listed on the website are in British Pound Sterling (GBP). With the assistance of PayPal, we offer easy, instant, and completely safe eCheque and card payments from all major credit or debit cards, including MasterCard, Visa, Discover, and American Express. Used by millions of people daily, PayPal is a heavily encrypted third party payment processor, this confirms the checkout payment is completely safe and secure. You are not required to have a PayPal account to be able to use their payment service. Please consult our Payments & Pricing page for further information.

16. Do you ship internationally? How long does
shipping take?

We ship WORLDWIDE to almost all destinations around the globe! Shipping time will depend on your location and your local postal services: Standard UK deliveries take approximately 2 - 4 business days and Standard Worldwide deliveries - approximately 5 - 14 business days once dispatched; we do also offer an Express delivery service to a number of main world destinations. The majority of orders are processed and dispatched within 24 - 48 hours, Monday - Friday, weekends excluding. Please consult our Delivery & Tracking page for further information.

17. Do you have a Refund & Exchange policy?

We do offer an easy, straightforward, and hassle-free refund and exchange policy on all products, returned unopened in their complete, undamaged packaging within 14 days of receipt. Due to very strict hygiene regulations, we regret that products, which have been opened, used, or tampered with, will be marked as void and invalid for a refund or an exchange.